Privacy policy

Who we are

Asset Counts (Brisbane, QLD, Australia-wide service) operates this website at assetcounts.com.au. You can contact us at info@assetcounts.com.au or 0490 736 176.

Information we collect

When you use our contact form or project enquiry form, we may collect:

• Name and company
• Email address and phone number
• Project details you provide (sites, services, timelines, messages)

We also collect standard technical data through our hosting and form providers (such as IP address and browser type) as part of normal website operation and spam prevention.

How we use your information

We use the information you submit to:

• Respond to your enquiry or request
• Scope and discuss potential work with you
• Improve our services and website
• Prevent spam and misuse of our forms

How we store and share information

Form submissions are processed through Formspree, a third-party form handling service. Formspree stores submissions on our behalf and delivers them to us by email. Formspree's privacy practices are described at formspree.io/legal/privacy-policy.

We do not sell your personal information. We may disclose information where required by law or to protect our legal rights.

Your rights

Under the Australian Privacy Act 1988, you may request access to or correction of personal information we hold about you. To make a request, contact us at info@assetcounts.com.au.

Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. No internet transmission is completely secure; please do not send sensitive information beyond what is necessary for an initial enquiry.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes.